Erica Jones has been with WBA since 2003. She served as an outstanding telephone interviewer until 2006 when she was promoted to supervisor. Erica headed up hiring and training for a number of years and now serves as a supervisor of floor operations. Her ability to rapidly adapt to new information and learn new technology makes Erica a valuable asset to the Telephone Center.
2191 Defense Highway
Crofton, MD, 21114